Terms & Conditions

ChizzoSpace
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor,
Meydan Road,
Dubai
United Arab Emirates

Email: info@chizzospace.com

TERMS AND CONDITIONS

Effective Date:February 1, 2026

1. INTRODUCTION

These Terms and Conditions constitute a legally binding agreement governing the use of the ChizzoSpace website and the purchase of products offered through the website located athttps://chizzospace.com.

By accessing this website or placing an order, the user acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.

These Terms are designed to comply with:

Directive 2011/83/EU on Consumer Rights
Directive 2005/29/EC on Unfair Commercial Practices
Regulation (EU) 2016/679 (GDPR)
Directive 2002/58/EC (ePrivacy Directive)
EU E-commerce Directive (2000/31/EC)
Applicable consumer protection laws within the European Economic Area

If the user does not agree with any provision contained herein, the user must refrain from using this website.

2. SCOPE OF THE AGREEMENT

These Terms and Conditions regulate:

access to and use of the ChizzoSpace website
the purchase and sale of products through the website
customer rights and obligations
order processing and payment procedures
delivery and logistics conditions
return and refund policies
limitations of liability
dispute resolution procedures

These Terms apply to all visitors, customers, and users of the website.

3. ELIGIBILITY TO USE THE WEBSITE

To use the website and place orders, users must:

Be at least18 years of age, or
Have legal capacity to enter into binding agreements under applicable law.

By placing an order, the user confirms that they meet these requirements.

The website reserves the right to refuse service, cancel orders, or terminate accounts if it is determined that a user does not meet eligibility requirements.

4. WEBSITE USE RULES

Users agree to use the website only for lawful purposes and in compliance with applicable laws and regulations.

Users are prohibited from:

attempting to gain unauthorized access to website systems
transmitting malicious software or code
scraping or extracting data from the website
interfering with the website’s functionality
engaging in fraudulent or deceptive activities
impersonating another individual or entity

Violation of these provisions may result in termination of website access and potential legal action.

5. PRODUCT INFORMATION AND DESCRIPTIONS

ChizzoSpace strives to ensure that product descriptions, specifications, and images are accurate and up to date.

However, the company does not warrant that:

product descriptions are entirely free from errors
images perfectly represent the physical product
technical specifications are free from manufacturer changes

Minor variations may occur due to manufacturing updates or display settings.

Products are sold subject to availability.

6. PRICING AND TRANSPARENCY

All prices displayed on the website:

are shown in the applicable currency depending on the user’s location
include applicable taxes where required by law
exclude shipping fees unless otherwise stated

The website reserves the right to change prices without prior notice.

However, once an order is confirmed, the price at the time of purchase will remain valid for that transaction.

In case of obvious pricing errors caused by technical malfunction or human error, the company reserves the right to cancel the order and notify the customer.

7. ORDER PROCESS

The order process on this website is:

open the product page for your country
complete the order form with your name, telephone number and delivery address
submit the form using the order button, which states that placing the order obliges you to pay
you are contacted by telephone to confirm the order, the product and the amount payable
the order is dispatched and you pay the courier in cash on delivery

There is no shopping cart, no online checkout, no customer account and no card payment on this website.

The order form does not collect an email address, so confirmation of your order is given by telephone and not by email.

Submitting the form is a request to purchase. It does not by itself constitute final acceptance of the order.

8. ORDER ACCEPTANCE

An order is considered accepted only when:

the order has been verified and processed
the product is confirmed as available
the order has been dispatched

The company reserves the right to cancel orders in cases including but not limited to:

suspected fraudulent activity
incorrect pricing
unavailable stock
delivery restrictions
incorrect customer information

Customers will be notified promptly if an order cannot be fulfilled.

9. CUSTOMER ACCOUNTS

This website does not offer customer accounts. There is no registration, no login and no stored credentials.

Orders are placed through the order form on each product page, using the details you enter at the time of ordering.

10. PAYMENT TERMS

The only payment method offered on this website is cash on delivery (COD): you pay the courier when the goods are handed over.

No card details, bank details or other payment credentials are collected on this website, and no payment is taken online.

The amount payable is the product price shown on the product page, plus any delivery charge that applies to your country. It is confirmed with you by telephone before the order is dispatched, and you may decline the order on that call at no cost.

Further details are described in the Payment Policy.

11. DELIVERY AND LOGISTICS

Orders are processed within the timeframe stated on the website.

Typical order processing time:1–2 business days.

Delivery is carried out through trusted courier partners across Europe.

Estimated delivery time:

24 to 48 hours average delivery depending on location and courier availability.

Delays may occur due to:

customs procedures
extreme weather conditions
logistics disruptions
public holidays

Full delivery details are described in theShipping Policy.

12. RIGHT OF WITHDRAWAL

Consumers located within the European Union benefit from the14-day right of withdrawalas required by Directive 2011/83/EU.

Customers may cancel their order within14 days of receiving the goodswithout providing a reason.

Conditions for withdrawal are explained in theReturn and Refund Policy.

Certain items may be excluded from withdrawal rights where permitted by law.

13. WARRANTIES

Products sold through ChizzoSpace benefit from applicable legal warranties under EU consumer law.

Consumers are entitled to remedies in case of defective products, including:

repair
replacement
price reduction
contract termination

Warranty conditions may vary depending on the product category and manufacturer.

14. INTELLECTUAL PROPERTY

All content displayed on the website is the intellectual property of ChizzoSpace or its licensors.

This includes:

logos
product images
website design
text and descriptions
graphics and layout
proprietary software

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, ChizzoSpace shall not be liable for:

indirect or consequential damages
loss of profits
loss of business opportunities
damages caused by improper product use

Nothing in these Terms limits liability where such limitation is prohibited by law.

16. INDEMNIFICATION

Users agree to indemnify and hold harmless ChizzoSpace, its directors, employees, and partners from claims arising from:

misuse of the website
breach of these Terms
violation of applicable laws
infringement of third-party rights

17. FORCE MAJEURE

ChizzoSpace shall not be liable for failure or delay in performance resulting from events beyond its reasonable control, including:

natural disasters
war or civil unrest
strikes
supply chain disruptions
governmental restrictions

18. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with applicable consumer protection laws within the European Economic Area.

Where applicable, mandatory consumer protection provisions of the customer’s country of residence shall prevail.

19. DISPUTE RESOLUTION

In case of disputes, customers are encouraged to contact customer support first to attempt amicable resolution.

Consumers within the EU may also use theEuropean Commission Online Dispute Resolution platform (ODR):

https://ec.europa.eu/consumers/odr

This platform allows consumers and traders to resolve disputes without court proceedings.

20. MODIFICATIONS TO THESE TERMS

ChizzoSpace reserves the right to update these Terms and Conditions periodically.

Changes will become effective upon publication on the website.

Customers are encouraged to review these Terms regularly.

21. CONTACT INFORMATION

For questions regarding these Terms and Conditions, customers may contact:

ChizzoSpace Customer Support

Email:info@chizzospace.com

Email: info@chizzospace.com

Address:

The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor,Meydan Road,DubaiUnited Arab Emirates