Payment Policy
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor,
Meydan Road,
Dubai
United Arab Emirates
Email: info@chizzospace.com
PAYMENT POLICY
Effective Date:February 1, 2026
COMPANY INFORMATION
Company Name:The Lead Empire L.L.C-FZ
Website Name:ChizzoSpace
Website URL:https://chizzospace.com
Business Type:Online Store / E-commerce Retailer
Products Sold:Portable air coolers, cordless garden trimmers and cookware sets
Delivery Area:European Economic Area (EEA) and selected European countries
Email Support:info@chizzospace.com
Customer Support Hours:Monday – Friday, 09:00 – 18:00 (CET)
Company Address:
The Lead Empire L.L.C-FZMeydan Grandstand, 6th floor,Meydan Road,DubaiUnited Arab Emirates
Email:info@chizzospace.com
1. POLICY OVERVIEW
This Payment Policy outlines the payment methods accepted by ChizzoSpace, the procedures governing payment processing, and the security measures implemented to ensure safe transactions for customers purchasing products through the website.
This policy has been prepared in accordance with European consumer protection laws, e-commerce transparency requirements, and digital commerce standards applicable within the European Economic Area.
Customers placing orders through the ChizzoSpace website agree to the payment terms described in this policy.
2. ACCEPTED PAYMENT METHODS
ChizzoSpace offers one payment method: cash on delivery (COD).
Under this method:
you place the order through the form on the product page
you are contacted by telephone to confirm the order and the amount payable
the order is dispatched
you pay the courier when the goods are handed over
This lets you receive and inspect the shipment before paying.
No card payments, digital wallets or other online payment methods are accepted on this website, and no payment credentials are collected at any point.
3. CURRENCY AND PRICING
Each product page shows the price in the currency of the country that page serves. Taxes are included where legally required.
There is no online checkout on this website, so the total amount payable - the product price plus any delivery charge - is confirmed with you by telephone before the order is dispatched, and that is the amount the courier collects. You are not bound by the order until that confirmation, and you may decline it on the call at no cost.
No currency conversion is applied by ChizzoSpace: you pay the courier in cash, in the local currency.
4. ORDER CONFIRMATION
The order form collects your name, telephone number and delivery address. It does not collect an email address, so no order confirmation email is sent.
Confirmation is given by telephone before dispatch and covers:
the product ordered
the delivery address
the total amount payable to the courier
If you would like written confirmation, contact info@chizzospace.com, quoting the telephone number you ordered with.
5. PAYMENT SECURITY
Because the only payment method is cash on delivery, no payment card data, bank details or other payment credentials are collected, transmitted or stored by ChizzoSpace at any point.
The website is served over an encrypted HTTPS connection. The personal data the order form does collect - name, telephone number and delivery address - is handled as described in the Privacy Policy.
6. CASH ON DELIVERY PROCEDURES
When Cash on Delivery is selected as the payment method, the following conditions apply:
payment is made to the courier when the goods are handed over
the amount is the total confirmed with you by telephone before dispatch
the courier collects cash; whether a particular courier can also accept a card at the door depends on that courier and cannot be guaranteed
Customers should ensure that the correct payment amount is available at the time of delivery.
Failure to complete payment at delivery may result in cancellation of the order.
7. PAYMENT VERIFICATION
To prevent fraud and ensure secure transactions, ChizzoSpace may perform verification checks on certain orders.
These checks may include:
address verification
payment method validation
fraud risk assessment
order history analysis
If additional verification is required, customer support may contact the customer before the order is processed.
Failure to provide requested verification information may result in order cancellation.
8. PAYMENT DISPUTES
If a customer believes that a payment has been processed incorrectly or if an unauthorized transaction is suspected, the customer should contact ChizzoSpace customer support immediately.
Payment disputes may be investigated in cooperation with the payment service provider and, where applicable, the courier partner.
Customers are encouraged to first attempt resolution through customer support before initiating formal chargeback procedures.
9. REFUNDS
Refunds, when applicable, are processed according to the terms described in theReturn and Refund Policy.
Where refunds are issued:
refunds are processed using the original payment method whenever possible
Cash on Delivery refunds may be issued through bank transfer or other mutually agreed payment methods
Refund processing times may vary depending on the payment provider.
10. FRAUD PREVENTION
ChizzoSpace reserves the right to cancel or suspend orders where fraudulent activity is suspected.
Indicators of potential fraud may include:
inconsistent customer information
suspicious payment patterns
multiple failed payment attempts
unusual ordering behavior
Customers engaging in fraudulent activity may have their accounts restricted and may be reported to relevant authorities where appropriate.
11. PAYMENT COMPLIANCE AND TRANSPARENCY
ChizzoSpace strives to maintain transparent and fair commercial practices in accordance with applicable consumer protection rules within the European Economic Area.
Customers are provided with:
clear price information
transparent payment options
confirmation of order details prior to payment
access to customer support for payment inquiries
These practices align with EU digital commerce transparency standards and consumer protection principles.
12. CONTACT INFORMATION
For questions regarding payments, billing, or order transactions, customers may contact:
ChizzoSpace Customer Support
Email:info@chizzospace.com
Email: info@chizzospace.com
Address:
The Lead Empire L.L.C-FZMeydan Grandstand, 6th floor,Meydan Road,DubaiUnited Arab Emirates
Customer Support Hours:
Monday – Friday
09:00 – 18:00 (CET)